Introduction
This article explains how you can invite a new third-party entity to view documents and/or the cap table in your company's account, usually in the context of due diligence.
You can also invite an individual user to view similar information, or provide access to this information to existing investors or members of your team.
Once you've made the initial connection with this party, you can add additional members to their team as well.
Creating a New Relationship
From the Company Workspace, click on the Start New Workflow. Next, click the Add Third Party Entity button under the User Directory section.
You'll be prompted to enter the name of the entity and the person you're working with, along with their email address.
Check the Enable Diligence Mode box to enable each party to receive reports about activity in the data room, such as letting a potential investor know when the company has uploaded additional materials for review.
The account has been created with a placeholder, and you now have the option to either invite the company now, or delay invitation.
Next, the workflow will prompt the company's New Stakeholder Approver to approve the entity, if the company has chosen to enable that approval feature. Following that approval (if necessary), the workflow will let the user know that they are waiting on the third party to accept the relationship and set up their account. It will also link you to the third party's Team Management page, where you can configure their access. This process is described further in the Access and Permissions section below.
Delaying Invitation
If you choose to delay invitation, you can invite the company at any time by going to Directory > Companies and Firms. Check Not Invited under relationship status on the left side panel if you do not see the company listed.
Click the three-bar menu for the new firm, and click Invite. If they have already been invited but have not yet accepted, you can use this same menu to resend the invitation.
Access and Permissions
To configure the new third party's access, click on the name of the entity in the Companies and Firms directory, and click on Configure Access.
You can also configure their access to the Data Room by clicking the Data Room Permissions button on that same screen.
When the entity's representative logs in they will be asked to confirm the relationship, after which they will be able to view their Workspace with the reports and Data Room folders you've selected.
Adding Other Team Members
You can add additional members to the third-party entity at any time by opening them in the Companies and Firms directory. There are four roles, allowing you flexibility to tailor the access of each new person:
Primary Manager: By default, the access level granted to the primary contact is the Primary Manager. They have full access to the reports and Data Room folders you've shared. They can add team members and define their access (up to the level that the primary contact has).
Team Lead with Managed Access: These individuals can add other Team Members and have access to the information designated to them by the Primary Manager or the company.
Team Lead with Full Access: These users have full access to the reports and data room folders shared with the Primary Manager. They can also add team members and tailor their access.
Managed Access: These team members are only allowed to access the information granted to them by a more senior member of the team. They cannot add team members or change others' access.
Screenshots are for illustrative purposes only.
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